Welcome to Heritage Hues. By accessing and using our website or purchasing from us, you agree to abide by the following Terms & Conditions. Please read them carefully before placing an order.

1. General

  • The website www.heritagehues.com is owned and operated by Heritage Hues.
  • By using our website, you agree to comply with our policies including Return & Exchange Policy, Shipping Policy, and Privacy Policy.
  • Heritage Hues reserves the right to update or modify these terms at any time without prior notice.

2. Products & Pricing

  • We make every effort to display our products accurately, including colors, descriptions, and pricing. However, slight variations may occur due to screen settings, photography, or handcrafted nature of products.
  • All prices are listed in INR and are subject to change without notice.

3. Orders

  • Placing an order on our website constitutes an offer to purchase. We reserve the right to accept or reject any order at our discretion.
  • In case of order cancellation by Heritage Hues (due to stock unavailability, payment issues, or unforeseen circumstances), the amount will be refunded as per our refund policy.

4. Payment

  • Payments can be made through secure payment gateways or Cash on Delivery (COD) where available.
  • For COD orders, refusal to accept delivery may lead to denial of future COD services.

5. Shipping & Delivery

  • Orders are shipped via trusted courier partners such as Blue Dart and Delhivery.
  • Delivery timelines are mentioned in our Order & Shipping Policy and may vary due to external factors.
  • We are not responsible for delays caused by courier companies or if the customer is unavailable at the time of delivery.

6. Returns & Exchanges

  • Returns and exchanges are subject to the conditions outlined in our Return & Exchange Policy.
  • Customized products, sale items, and accessories are non-returnable.

7. Intellectual Property

  • All content on this website, including text, images, designs, and logos, are the property of Heritage Hues and protected by copyright and trademark laws.
  • Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

8. Limitation of Liability

  • Heritage Hues is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.
  • Our liability, if any, shall not exceed the value of the product purchased.

9. Governing Law

  • These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
  • Any disputes arising will be subject to the jurisdiction of the courts in [Your City, India].

10. Contact Us

For any queries or concerns regarding these Terms & Conditions, please reach us at:
theheritagehue.official@gmail.com